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Systems Engineer Lead
Experian Costa Mesa, CA
$117k-141k (estimate)
Full Time | Business Services 4 Days Ago
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Experian is Hiring a Systems Engineer Lead Near Costa Mesa, CA

Company Description

MyExperian Inc. is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

Job Description

Architecting complex technical Cloud CRM solutions; Integrating multiple cloud and premise based technologies with Salesforce.com/Force.com platform; Architecting, designing, and developing advanced customizations utilizing Salesforce.com and Force.com; Performing day to day changes on the Salesforce CRM platform to meet customer requests; Guiding technical project team members to assure Salesforce best practices are part of the solutions; Running workshops, working closely with the Business teams and talking about tradeoffs e.g. terms of configuration vs code; Mapping functional requirements to Salesforce technology, Force.com, Integration Technologies, and Salesforce.com best practices; Overseeing vendor and internal team code reviews; Being the application SME for the global department, education the organization on Salesforce capabilities now and planned; and, Understanding and utilizing the Salesforce product application roadmap, proactively planning for enhanced business capability. May telecommute.

Qualifications

  • Master's degree in Computer Science or related field and 3 years of experience in the job offered or in a Systems Engineer Lead-related occupation.
  • Experience and practical application of Visualforce, APEX and Java programming; Force.com APIs, Web Services, Lightning Web Components, Lightning Data service and Service Cloud.
  • Experience in leading medium to large scale Salesforce implementations such as leading 1000 call center agent multi-site implementation, architecting and designing scalable, and highperforming enterprise wide technical solutions, integrating salesforce with third party systems using SOAP and REST based APIs, integrating with survey tools, working with multiple teams, preparation of package xml files, making sure no code overrides, avoid conflicts, deploy in lower environments and production, support for testing and Data Migration.
  • Deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.
  • Experience in call center, CISCO, CTI integration with Salesforce
  • Experience in Deployments using Salesforce change sets, CI/CD DevOps pipeline including GitHub, Jenkins or AWS.
  • Experience in building salesforce service cloud call center oriented applications for credit bureau organizations to display individuals information such as credit reports, credit scores, dispute processing, adding freeze, removing freeze, lock/unlock features, membership benefits and product offers to an agent.

Pay range for this role is $143,186.72-$192,644.00, with actual pay based on work location, job-related skills, experience and education.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$117k-141k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

06/27/2024

WEBSITE

experianplc.com

HEADQUARTERS

AUSTIN, TX

SIZE

50 - 100

FOUNDED

1980

CEO

T J HARAIS

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About Experian

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During lifes big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others cant. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent iden ... tity fraud and crime. For more than 125 years, weve helped consumers and clients prosper, and economies and communities flourish and were not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. Were investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age. More
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